Privacy Policy

MindMate - Your AI Companion for Mental Wellness
Last Updated: January 16, 2025

1. Information We Collect

MindMate collects information to provide you with a personalized mood tracking experience. We collect the following types of information:

Personal Information

  • Name and email address (when you create an account)
  • User ID and authentication tokens
  • Profile preferences and settings

Mood and Wellness Data

  • Daily mood entries and emotional ratings
  • Activity tags and notes you add to mood entries
  • Conversation history with our AI coaching feature
  • Wellness goals and progress tracking
  • Usage patterns and app interaction data

Technical Information

  • Device information (type, operating system, app version)
  • Usage analytics and crash reports (anonymized)
  • Push notification tokens

2. How We Use Your Information

We use your information for the following purposes:

  • Core App Functionality: To provide mood tracking, AI coaching, and analytics features
  • Personalization: To generate personalized insights and recommendations
  • Communication: To send you notifications, reminders, and important updates
  • Improvement: To analyze usage patterns and improve our app (using anonymized data)
  • Support: To provide customer support and respond to your inquiries
  • Safety: To ensure the security and integrity of our services

3. Data Storage and Security

We take your privacy and data security seriously:

  • Encryption: All data is encrypted both in transit and at rest using industry-standard encryption
  • Secure Infrastructure: We use Firebase and Google Cloud Platform's secure infrastructure
  • Access Controls: Only authorized personnel have access to user data, and only when necessary
  • Regular Audits: We regularly review and update our security practices

📅 Data Retention

  • Active Accounts: Data is retained as long as your account is active
  • Deleted Accounts: Data is immediately deleted from active systems
  • Backup Systems: Some data may remain in secure backups for up to 30 days, then permanently deleted
  • Analytics Data: Anonymized usage analytics may be retained for up to 2 years for service improvement

4. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following limited circumstances:

  • Service Providers: With trusted partners who help us operate the app (Google Firebase, OpenAI for AI features)
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfer: In the event of a merger or sale (users would be notified)
  • Emergency Situations: To prevent harm to users or others (rare circumstances)
Third-Party Services We Use:
  • Google Firebase (data storage, authentication, analytics)
  • OpenAI (AI coaching features - conversations are anonymized)
  • Google AdMob (advertising - does not access your mood data)

5. Your Rights and Choices

You have the following rights regarding your personal data:

Access and Portability

  • View all your stored data within the app
  • Export your data in a readable format (Premium feature)
  • Request a copy of your data by contacting support

Correction and Updates

  • Edit your profile information and preferences
  • Correct inaccurate mood entries
  • Update your account settings at any time

Deletion and Restriction

  • Delete individual mood entries or conversations
  • Use our comprehensive data deletion tool
  • Delete your entire account and all associated data
  • Opt-out of analytics data collection

Communication Preferences

  • Control push notification settings
  • Manage email communication preferences
  • Opt-out of marketing communications

6. Children's Privacy

MindMate is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

For users between 13-17, we recommend parental guidance when using mental health apps.

7. International Users

MindMate is available globally. If you are using our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.

We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Sending you a notification through the app
  • Emailing you if you have an account with us

Your continued use of MindMate after any changes indicates your acceptance of the updated Privacy Policy.

9. Important Health Disclaimer

⚠️ Important: MindMate is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of qualified mental health professionals with any questions you may have regarding your mental health.

If you are experiencing a mental health emergency, please contact your local emergency services or a mental health crisis hotline immediately.

Questions or Concerns?

If you have any questions about this Privacy Policy or our data practices, please contact us:

ttn.digital.world.com@gmail.com