🗑️ Data Deletion Request
Manage your personal data with full control and transparency
📱 Quick Deletion via Mobile App (Recommended)
Fastest Way: Use the MindMate mobile app for immediate data deletion with real-time confirmation.
Open the MindMate mobile app
Go to Profile tab → Delete Account
Or go to Privacy Policy → Manage My Data
Choose your deletion option:
- Partial Deletion: Delete specific data types
- Full Deletion: Delete entire account and all data
Confirm your choice twice for security
✅ Data deleted immediately
📝 Web-Based Deletion Request
If you cannot access the mobile app, use this form to request data deletion:
⚠️ Important: Data deletion cannot be undone. Please make sure you want to proceed.
📊 Data Types We Store
🎭 Mood Data
Mood entries, ratings, notes, and emotional patterns
Mood entries, ratings, notes, and emotional patterns
💬 AI Conversations
Chat messages and coaching session history
Chat messages and coaching session history
👤 Account Info
Email, user ID, and authentication data
Email, user ID, and authentication data
⚙️ App Preferences
Settings, themes, and notification preferences
Settings, themes, and notification preferences
📈 Usage Analytics
Anonymous app usage and performance data
Anonymous app usage and performance data
🔐 Security Data
App lock settings and authentication logs
App lock settings and authentication logs
⏰ Deletion Timeline
📱 Via Mobile App: Immediate deletion (within seconds)
🌐 Via Web Request: Within 30 days of request submission
🔒 Backup Data: Permanently deleted within 30 days for security purposes
📧 Confirmation: Email confirmation sent upon completion
❓ Need Help?
If you have questions about data deletion or need assistance:
📧 Email: support@mindmate.app
📱 In-App Support: Profile → Help & Support
⚡ Response Time: Within 24 hours
🛡️ Privacy Commitment: MindMate is fully GDPR compliant. You have complete control over your personal data, and we respect your privacy choices.